Privacy Policy

Effective date: 2026-05-01

This Privacy Policy explains how Dayjavoo (“we”, “us”, “our”) collects, uses, and shares information when you use the Dayjavoo mobile app and related services (the “Service”).

1) Information we collect

Account information

• Email address and authentication identifiers (to create and secure your account).
• Profile info you choose to provide (display name, bio, profile photo).

Content you upload

• Photos and media you upload to your journal, posts, chats, or collections.
• Captions, comments, messages, and metadata you add (for example timestamps and identifiers).

App and website analytics and diagnostics

• App usage analytics: information about how you use the Dayjavoo app, such as screens viewed, feature interactions, and approximate session information.
• Website analytics: when you visit the Dayjavoo website, we use Google Analytics to understand how visitors use our website, such as which pages are visited, how visitors find the website, device and browser information, approximate location, and general website usage data.
• Crash and performance data: diagnostics such as crash reports, stack traces, and app performance metrics.

Advertising data

If ads are enabled, advertising partners may collect or receive identifiers from your device to show ads and measure performance, subject to your device settings and applicable law.

Subscription and purchase data

• Subscription status and entitlement information (to unlock premium features).
• Transaction metadata provided by Apple/Google (we do not receive your full payment card details).

2) How we use information

• Provide and operate the Service (syncing, storing content, collaboration features).
• Secure accounts and prevent abuse (fraud prevention, rate limiting, security checks).
• Deliver ads (if enabled) and measure ad performance.
• Process subscriptions and enable premium features.
• Improve reliability and performance (analytics, crash reporting, bug fixes).
• Communicate with you (service messages, support replies, notifications).

3) Third-party services we use

Dayjavoo uses third-party service providers to help operate the Service. In particular, we use Google Firebase services such as:

• Firebase Authentication (account sign-in)
• Firebase Firestore / Storage (data and media storage)
• Firebase Cloud Messaging (notifications)
• Firebase Analytics (usage analytics)
• Firebase Crashlytics (crash reporting)

We also use Google Analytics on the Dayjavoo website to help us understand website traffic, page visits, and how visitors interact with our website. Google Analytics may use cookies and similar technologies to collect website usage information.

You can learn more about how Google uses information from sites and apps that use Google services here: How Google uses information from sites or apps that use its services .

We may also use advertising and subscription providers (for example via Apple App Store / Google Play billing and ad networks). These providers may process data in accordance with their own privacy policies.

4) Sharing

We do not sell your personal information. We may share information:

• With service providers (to run the Service, including analytics, crash reporting, ads, and billing).
• With other users, only as directed by you (for example shared collections, public posts, chats).
• For legal reasons (to comply with law or protect rights, safety, and security).

5) Your choices and controls

• Account: update profile information in the app.
• Notifications: control push notifications in device settings (and in-app settings where available).
• Advertising: you may be able to limit ad tracking via your device settings and platform controls.

Website analytics and cookies

You can control or block cookies through your browser settings. If we use a cookie consent banner on the website, you can use it to manage your analytics and cookie preferences.

If you block or reject analytics cookies, some website analytics features may not work fully, but you can still use the Dayjavoo website.

6) Data retention and deletion

Dayjavoo is designed to give users full control over their personal memories and content.

Users remain in control of their memories at all times. Deleted content cannot be restored once permanently removed.

User content retention

Journal entries, photos, videos, attachments, comments, messages, collections, and other user-generated content are stored only for as long as necessary to provide the Dayjavoo service.

When a user deletes content or deletes a collection:

• The content is removed from active systems and scheduled for permanent deletion.
• Permanent deletion typically occurs within 24 hours of the deletion request.

Account deletion

You can delete your account by following the steps on our Delete Account page.

When a user deletes their Dayjavoo account:

• Personal content associated with the account is permanently deleted from active systems without undue delay.
• Certain limited technical records may be retained where required for legal compliance, fraud prevention, billing reconciliation, or security purposes.

Backup and residual copies

To maintain system reliability and disaster recovery capabilities, encrypted backup copies of data may temporarily persist after deletion from active systems.

These backup copies are automatically overwritten or permanently deleted within a limited retention period consistent with industry security practices.

Backup data is not used for any operational or user-facing purpose.

Legal retention requirements

Dayjavoo may retain limited information when required to:

• comply with legal obligations
• resolve disputes
• enforce agreements
• prevent fraud or abuse
• comply with valid law enforcement requests

Such retained information is limited to the minimum necessary and does not include continued use of deleted journal content.

Analytics and technical logs

Crash reports, diagnostic logs, and aggregated analytics data may be retained for a limited period to improve app performance, reliability, and security.

Where possible, such data is anonymised or aggregated.

7) Security

We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Children’s privacy

Dayjavoo is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

9) International transfers

Your information may be processed in countries other than where you live. We take steps to protect your data when it is transferred.

10) Changes to this policy

We may update this policy from time to time. We will update the “Effective date” and, when appropriate, notify you in the app.

11) Contact

For privacy questions: Press Here to Contact Support